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Guide

How to get a business email address on your .rw domain

Why an address like you@yourbusiness.rw matters, what you need to set it up, and what business email costs in Rwanda.Updated November 13, 2026

On this page

  1. Why use your own domain for email
  2. What you need
  3. Choosing a plan
  4. Setting it up

Why use your own domain for email

An address like you@yourbusiness.rw shows customers they are dealing with a real business. It also keeps your email with you: if a staff member leaves, the address and its messages stay with the company.

What you need

You need a domain name and an email plan. If you don't have a domain yet, register one first. A .rw name works well for a business in Rwanda.

Choosing a plan

Email is priced per mailbox, per month, from RWF 1,000. Plans differ in storage per mailbox, the number of aliases and the number of forwarding rules.

Aliases are extra addresses that deliver to the same mailbox, such as info@ and sales@. Forwarding rules send copies of incoming mail to another address.

  • Starter: RWF 1,000 per mailbox a month, 5 GB per mailbox
  • Standard: RWF 2,500 per mailbox a month, 20 GB per mailbox
  • Premium: RWF 4,900 per mailbox a month, 50 GB per mailbox

Setting it up

Choose a plan from the Email page of your dashboard and create your mailboxes. Your domain, your website and your email are then managed in the same place.

Pay with MTN Mobile Money, Airtel Money or Visa & Mastercard. Card payments include a 3.5% transaction fee.

Next steps

  • See business email plans
  • Search for a .rw domain
  • Talk to our team

Guides

More guides.

All guides
  • How to host a website in RwandaA step-by-step guide to putting your website online in Rwanda: choosing a .rw domain, picking the right hosting, paying with Mobile Money and going live.
  • VPS or website hosting: which one does your business need?The difference between website hosting and a VPS server, who each one is for, and how to choose, with prices in Rwandan francs.
  • How to register a .rw domain nameRegister your .rw domain in a few minutes: search for the name, pick an extension, pay with Mobile Money and point it to your website.
  • How much does a .rw domain cost?Current prices for every .rw extension in Rwandan francs: registering, renewing and transferring, and what else to budget for.

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