01
30-day money-back guarantee
Eligible hosting plans include a 30-day money-back guarantee on first-time purchases. Request a refund within 30 days for a full refund of the plan price.
02
What's non-refundable
Domain registrations, transfers, renewals, won-auction payments, and one-time add-ons are non-refundable once processed.
03
How to request
Email billing@scriptylabs.com from your account email with your order reference. Approved refunds reach your original payment method within 5–10 business days.
This document is a plain-language template for SCRIPTYLABS and does not constitute legal advice. Please have it reviewed by qualified counsel and adapted to applicable Rwandan and international law before publishing. Questions? legal@scriptylabs.com.